Milestones, to-dos, communication, deliverables. These are sometimes shouted out as the end-all solution to poor project management. However important these tools and methods are, they’re just tactics. What’s really needed to manage an effective web project is a plan and strategy.Keep Reading
If you’ve managed your share of web projects, then you’ve likely seen far too many fall apart or become snagged by delays in the end. These obstacles can make it nearly impossible to finish projects. There may be times when you don’t even know if the project is complete or not.
Believe me, we’ve all been there and will continue to experience that uncertainty in projects. Web sites are complex, and the job of creating them requires tons of flexibility. I’ve always said that the key to managing smarter projects is by being proactive and by communicating effectively. But what specifically can be done to finish those lingering projects and to be satisfied with the end result?Keep Reading
Take a moment to reflect on the very real possibility that the new web site you’re working on – the one you have declared a masterpiece in your mind – is in fact the bane of your client. They hate it, and you don’t even know it.
Why don’t you know? Perhaps they aren’t vocal and prefer to seethe in silence, or maybe they’re too busy to guide you in a more suitable direction. The fact is, they have chosen not to communicate this dislike of your work, which is a very big problem.
Some clients may never voice any concern, and instead just go along with the show. In the end, they’re left unhappy and with a site that they don’t think achieves their goals. Other clients may just go behind your back and hire another designer. Whatever the case, the client isn’t happy, and you’re left to pick up the pieces, wondering what went wrong.
How can we avoid this mess in the first place?
There are five simple, though effective, methods below that can help you to discover, address, and alleviate client concerns before they turn into a whirlwind of trouble.Keep Reading
We’ve all had our fair share of angry clients. They’ll call or email, outraged that something has or hasn’t happened, dutifully heaping a big steaming pile of blame on your lap. And as good web designers or freelancers, it’s our responsibility to eat that blame and make everything right.
But what if we could avoid the mess in the first place?
It’s not easy, but it’s certainly feasible. Moreover, preventing client anger is something you should strive for, because no one likes dealing with angry people.
So, how can we prevent the anger? Below I’ve outlined eleven tried-and-true methods of proactively handling projects and clients before they succumb to strained feelings.Keep Reading
Managing web design projects is one difficult job. There are communication and organizing issues, negotiation and networking, and most of all, a strong need for planning. Effectively wielding the skills necessary to implement a successful project can be painful. Sometimes you have to tell a client, “no,” and other times you have deal with a plan that’s falling apart. And if you’re a freelancer or small business, you’re probably doing a majority of the actual design and development work.
Then again, that’s part of the game and what makes project and client relationship management such a diverse and interesting field. Each day throws a new rock at you. You just need to be sure you can catch it.
What kind of skills does it take to make an effective web design project manager? I asked myself this and came up with six definitive qualities. I don’t think you need to master each one, but it doesn’t hurt to be constantly sharpening and refining these skills.Keep Reading
Web designers that freelance or work at small companies usually have a myriad of distractions that take away from projects. Whether it’s a client technical support issue or billing management, it seems as if everything in the world is aligned against us. By the end of the day we look at our project schedule and realize that very little got done.
This seems to be the price we pay for the freedom of doing things our way. Fortunately, it’s an easy issue to overcome. I’ve outlined below proven ways to dedicate more quality time with your projects without sacrificing the other parts of your business. They’re proven because I’ve implemented them with success and am confident you can too.
I’ve written in the past about planning effective web design milestones, so now I want to delve into the actual elements that make up a good milestone. Milestones should be the meat of your project process for any web design or development engagement. They constitute your game plan and provide a clear roadmap for you and your client.
Since milestones are very much like goals, they should follow the SMART routine: Specific, Measureable, Attainable, Relevant and Timely. I’ll discuss how you can apply SMART plus five other traits to your milestones to make them actionable and effective.Keep Reading
If you’re like me, each new web design project looks like a fresh adventure to spin your creative wheels on. There are new challenges and ideas that get the mind buzzing. Sadly, this momentary bliss falls apart as I start thinking about everything it’s going to take to finish the project. My mind stops buzzing and goes into shut down mode. All of a sudden, I don’t even want to look at the project anymore.
That may be a bit of an exaggeration, but projects do introduce a bit of stress and worry. This can lead us to procrastination, unhappiness and reduced quality in our output.
Fortunately, all of those things are avoidable and I’m going to explain how.Keep Reading
2009 was a great year in which I accomplished more than any other year before. However, the goal of this post is not to recount past achievements. Instead, I want to focus on what I did wrong in 2009 so that not only can I plan for my own changes in 2010, but hopefully help others avoid the mistakes I made as well.Keep Reading
For those who aren’t traveling over the holidays this season, this time represents a rare opportunity to get things done. Clients leave town, email is at a minimum and people don’t really expect much to get done.
Use this precious holiday time to get some critical project activities taken care of.Keep Reading