We’ve all had our fair share of angry clients. They’ll call or email, outraged that something has or hasn’t happened, dutifully heaping a big steaming pile of blame on your lap. And as good web designers or freelancers, it’s our responsibility to eat that blame and make everything right.
But what if we could avoid the mess in the first place?
It’s not easy, but it’s certainly feasible. Moreover, preventing client anger is something you should strive for, because no one likes dealing with angry people.
So, how can we prevent the anger? Below I’ve outlined eleven tried-and-true methods of proactively handling projects and clients before they succumb to strained feelings.Keep Reading