Let’s face it, web design is not a very predictable service. Sure, the extent of the service is to furnish a working web site (one would hope) along with any hosting and maintenance needed to keep it going. The issue is that the specifics of the project change with almost every client interaction.
Keep in mind this isn’t a problem. Web design must be a flexible and fluid service that changes to the varying needs of the client as well as the quick pace of the internet. What is a problem is scope creep.
Scope creep occurs when a client keeps piling on requests for additions or changes to their project that are outside the scope of the project. Some clients are mindful of this and will explicitly ask if it will cost more. Others, unfortunately, are not this considerate or knowledgeable enough to know when they’re pushing it.
How can you combat scope creep? I don’t think you’ll ever get rid of it completely, but there are some ways to prevent and reduce it.Keep Reading